United Itinerary sent by email screenshot

United Itinerary sent by email screenshot

I recently traveled via United from London to LAX, with a stopover in Washington DC. I checked my email in London airport and pulled up my itinerary. As you can see above, they only show the first piece of the leg. I needed to know what time the second leg, from DC to LAX, landed so I could arrange to be picked up.

But, the email only contains the first piece of the leg. To get the rest of the itinerary, I had to log into the website, which took its own sweet time and cost me another few pence (that pennies times 2).

Come on United! Do the right thing! Send the whole itinerary in your email!