Observe Business » Good Product Design http://observebusiness.com Observations on Business, Government Policy, and Strategy Thu, 28 Apr 2011 02:56:18 +0000 en hourly 1 http://wordpress.org/?v=3.1.2 Mybluedish gets it right, puts up phone number and wait times on the website http://observebusiness.com/good-use-of-website/ http://observebusiness.com/good-use-of-website/#comments Sat, 25 Jul 2009 06:32:27 +0000 vicparekh http://observebusiness.com/good-use-of-website/ Most websites go to lengths to hide their phone number. I think that’s silly. Most people are looking for your number for a reason. Here is one website that gets it: they prominently display their phone number, and make it clear that you won’t be on hold forever.

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