Most websites go to lengths to hide their phone number. I think that’s silly. Most people are looking for your number for a reason. Here is one website that gets it: they prominently display their phone number, and make it clear that you won’t be on hold forever.
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I like reading articles, but I definitely like reading the comments more. Here is an example of a comment putting the article in a whole new context. We read a standard puff piece, how company ( Caterpillar ) is having tough times, but they have a hot new product, analyst says it will do well when ‘economy turns around’. Then you read the comment and figure out that the company is actually behind their competitor ( Komatsu ) and they are playing catch-up. I wonder if there is a sophisticated software program that pulls in a bunch of quotes and churns out these ‘articles’.
BusinessWeek : Comment outshines article
